PRIVACY POLICY

Effective Date: 07-29-2025

At EC Catering Equipment (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our customers, visitors, and users. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from https://eccateringequipment.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with us—such as placing an order, contacting us, or signing up for our newsletter—we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

b) Automatically Collected Information

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referral source

We use cookies and similar technologies to enhance your browsing experience. You may disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Send transactional and promotional emails (with your consent)

  • Improve our website and product offerings

  • Comply with legal and tax requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Information

We may share your data with:

  • Service Providers: Such as shipping companies, payment processors, and web hosting providers, only to the extent necessary to provide our services.

  • Legal Authorities: If required to comply with applicable laws or respond to lawful requests.

  • Analytics Partners: For website optimization and performance tracking (e.g., Google Analytics).

All third parties are required to maintain strict confidentiality and data protection standards.

4. How We Store and Protect Your Data

We implement appropriate security measures to protect your data, including

  • SSL encryption

  • Secure payment processing

  • Restricted access to customer data

  • Regular software and plugin updates

Your data is stored securely and only retained for as long as necessary for business or legal purposes.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing at any time

  • Request a copy of your data

  • File a complaint with a data protection authority (if applicable)

To exercise any of the above rights, please contact us at Contact@eccateringequipment.com.

6. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies separately.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the site constitutes acceptance of those changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

EC Catering Equipment
📧 Email: Contact@eccateringequipment.com
đź“ž Phone: +276930060966
🌍 Website: https://eccateringequipment.com