📜 Terms and Conditions

Effective Date: 07-29-2025

These Terms and Conditions (“Terms”) govern your use of the website https://eccateringequipment.com (“Website”) and your relationship with EC Catering Equipment (“we,” “our,” or “us”). By accessing or purchasing from our site, you agree to be bound by these Terms.

Please read them carefully before using our website.


1. Use of Our Website

You agree to use this website for lawful purposes only. You may not:

  • Attempt to gain unauthorized access to our systems or user accounts

  • Distribute malware or spam

  • Use our content without permission

  • Misrepresent your identity or payment details

We reserve the right to restrict access, suspend accounts, or cancel orders in the event of suspected abuse or fraud.


2. Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that:

  • Product descriptions are 100% error-free

  • Images perfectly represent the final product (minor variations may apply)

  • All products will be in stock at all times

If you receive a product that does not match its description, please refer to our Return & Refund Policy.


3. Pricing and Payment

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated and are inclusive/exclusive of VAT (specify based on your setup).

We accept secure payments through various methods, including:

  • Bank transfers (EFT)

  • Credit/debit cards

  • Other methods as listed at checkout

Full payment is required before an order is processed or shipped. We reserve the right to adjust prices or cancel any orders resulting from typographical or pricing errors.


4. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for full details.
We aim to ship products within stated timelines but are not liable for delays caused by couriers, customs, or unforeseen circumstances.


5. Returns & Refunds

Please refer to our Return & Refund Policy for conditions on returns, exchanges, and refunds.


6. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse, improper installation, or unauthorised modifications of the products

  • Delays or disruptions outside of our control (e.g., courier issues, supply chain delays)

Our total liability is limited to the value of the product purchased.


7. Warranties

Some products may come with manufacturer warranties. Please contact us to verify warranty details before purchase. We are not liable for manufacturer warranty claims but may assist in the process where applicable.


8. Intellectual Property

All content on this website—including images, product descriptions, text, branding, and logos—is the property of EC Catering Equipment or its licensors. You may not reuse or reproduce any part of this site without written permission.


9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. It is your responsibility to review the Terms periodically.


10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be handled in accordance with local jurisdiction.


11. Contact Information

If you have any questions or concerns about these terms, please contact:

EC Catering Equipment
đź“§ Email: support@eccateringequipment.com
📞 Phone: +276930060966
🌍 Website: https://eccateringequipment.com